Faq

  • Who are qualified to apply at Baby Fish Phones?
  • Anyone who is of legal age and a resident in the UK are welcome to apply for a phone contract at Baby Fish Phones. We only require for our customers to provide proof of steady income in addition to basic documents such as proof of identification and billing address so we can evaluate your application.

  • Do you carry the latest handsets?
  • Yes, Baby Fish Phones carries the latest handsets in our extensive collection. Whether you're looking for something cheap and functional or something high-end, Baby Fish Phones strives to stay updated with the market so we can give everyone what they want.

  • How long do phone contracts last?
  • Phone contracts at Baby Fish Phones generally last for 24 months. Other options of 12 and 18 months are also available.

  • Does anyone ever get rejected?
  • While we do not guarantee 100% approval, we promise to assess our customers' application thoroughly so we can steer you to the right phone deals where you'll have a higher chance of approval. Since there are no credit checks, approval is almost always guaranteed provided that you meet the requirements.

  • When do I expect approval?
  • As long as you meet the requirements and provided the necessary documents, you can expect approval of your application within the same day you applied for a phone contract.

  • How long do I need to wait to receive my handset?
  • Once your application has been approved, you can expect for your handset to be delivered right on your doorstep within 24 to 48 hours. It may take a few more days for locations outside of delivery zones.

  • What happens if I fail to keep up with the monthly fees?
  • In the event that you miss or delay a payment, there may be hidden charges and other fees you need to deal with. We encourage customers to immediately get in touch with Baby Fish Phones in cases when you think you can't keep up with the fees so we can make the necessary arrangements.